Privacy Policy

1. Information We Collect

When you use our website, request a quote, or make an inquiry, we collect information necessary to fulfill your request:

• Contact Information: Full name, email address, phone number, and WhatsApp number.
• Business Information: Company name (if applicable).
• Billing & Shipping: Physical address, delivery city, and destination country.
• Log Data: IP address, browser type, and page access statistics for analytics purposes.

2. How We Use Your Data

We process your personal information under strict business necessity guidelines:

• Generating and email/WhatsApp sending custom container quotes.
• Scheduling logistics, route mapping, and managing physical container deliveries.
• Communicating order confirmations, invoices, and logistics updates.
• Complying with cross-border customs regulations and tax audit requirements.

3. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share customer data with trusted partners to the extent required to execute your transaction:

• Logistics Partners: Heavy haulage truck drivers and delivery coordinators to drop off the container.
• Customs Brokers: Import/export clearance agents for international transit.
• Email Services: Resend API to deliver quote and invoice attachments.

4. Data Storage & Security

Your quote records, customer data, and order history are securely stored in our Cloudflare D1 database.

We do not process or store credit/debit card information on this website. All transactions are settled via secure Bank Telegraphic Transfers (TT) or direct EFTs, ensuring zero exposure of financial credentials online.

5. Your Rights

You have the right to request a copy of the personal information we hold about you or request that we delete/rectify your contact details in our records. Please contact us at sales@globalinvert.shop for database requests.